Support
Need help or have an idea? Email us. A real person reads every message.
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Questions and answers
My reminder did not ring. What should I do?
Open Medind and go to Settings. Under Reminders you can see whether Medind is allowed to ring, turn reminders on, and tap Test reminder to hear one. If reminders are off, tap Open Settings and allow alarms and notifications for Medind.
How do I restore my purchase on a new iPhone?
Sign in with the same Apple Account, open Medind, go to Settings and tap Restore purchase.
How do I cancel my subscription?
Subscriptions are managed by Apple. Open the Settings app on your iPhone, tap your name, then Subscriptions, and choose Medind. Your reminders keep ringing after you cancel.
How do I move my data to a new iPhone?
In Medind's Settings, tap Save a backup and keep the file, for example in iCloud Drive or email it to yourself. On the new iPhone, open Settings in Medind and tap Restore a backup. You can also restore your whole iPhone from an iCloud or computer backup.
How do I export my history or measurements?
In Medind's Settings, tap Export my data. You get a file you can share with your doctor or save.
Which languages does Medind support?
English, Arabic, Chinese (Traditional), Dutch, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Thai, Turkish and Vietnamese.
Does Medind work on Android or Apple Watch?
Not yet. Medind is for iPhone with iOS 26 or later.